How can we help?
This page was created to quickly and easily answer customers questions. Here you will find answers to the most frequently asked questions, which will help you understand web design and hosting services. The information is regularly updated to ensure the page remains as useful and relevant as possible.
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Account management
You will receive an account for the control panel; the security of the authorization credentials is your responsibility.
Production times
The timeframe depends on the complexity of the website and can range from an average of 1 week to 3 months.
Refund
In case the website does not meet your requirements, the amount will be refunded within 1 week of launch.
Payment methods
At this stage, payment can be made by transferring funds to the account.
Project delivery
After the project delivery, you will have full control over it. An agreement regarding further technical support should be made separately.
Hosting
Our hosting is tied to the web services, so purchasing it is mandatory in order to create a website.
Questions regarding web design and hosting
Hosting is the space on the internet where your website files are stored. Without it, your site will not be visible online.
Uptime reflects the period during which the website is active and operational. High uptime is important to ensure that your website is always accessible and functioning properly. We offer a guaranteed 99.9% uptime.